AstraZeneca Coupa Supplier Hub
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澳门在线赌城娱乐及其附属公司的发票方式是通过Coupa供应商门户网站(CSP)进行电子发票。.
在供应商中心内的所有供应商，包括澳门第一赌城在线娱乐联属公司的供应商(e.g. Alexion), will be referred to as AstraZeneca's Suppliers.
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Frequently asked questions:
1. 我是否需要在CSP上连接到澳门在线赌城娱乐，以便能够查看AZ采购订单和上传发票?
是的，您需要连接，以便能够通过CSP查看澳门第一赌城在线娱乐的POs并提交发票. Connection can be established in two ways. Please click here to see more.
2. 我有澳门在线赌城娱乐开具的PO，但是在我的CSP账户里找不到. What do I do?
The reasons this is happening may vary. 最常见的是，澳门在线赌城娱乐的客户框没有在相应的部分(法律实体)中被“选中”, Remit To, Users) of your CSP account. Please refer to the following guideline document, to verify if this has been done properly. 如果这不起作用，你继续面对这个问题，请澳门在线赌城娱乐 GBCSSupplierEnablement@hkange.net
3. 在我的CSP账户的客户下拉菜单中，澳门在线赌城娱乐客户是灰色的. What do I need to do?
最常见的原因可能是澳门在线赌城娱乐的客户框没有在适当的部分(法律实体)中被“选中”, Remit To, Users) of your CSP account. Please refer to the following guideline document, to verify if this has been done properly. 如果这不起作用，你继续面对这个问题，请澳门在线赌城娱乐 GBCSSupplierEnablement@hkange.net
4. How do I check the payment date of an invoice I submitted through CSP?
Please refer to this instruction 有关如何直接在您的CSP帐户中查询发票付款日期的更多信息.
5. Can I edit an invoice I have already submitted?
Once your invoice has been submitted, it cannot be modified. If it was sent incorrectly, 请创建一个信贷票据取消它，并发送一个新的发票代替它. 请参阅问题10，“我如何通过CSP提交信用票据”。?
6. How do I create an invoice directly from AstraZeneca PO email?
您可以使用“创建发票”互动按钮，在AZ PO电子邮件. This option is called Supplier Actionable Notification (SAN). Please click here to learn more about SAN functionality.
7. 您可能无法在有担保的发票中添加无担保行-此错误是什么意思?
8. 为什么在CSP中创建发票时需要输入汇率?
如果您决定在发票中使用与默认货币不同的货币, CSP will ask you to input the exchange rate between those currencies.
For example: If you are a UK supplier, your default currency is GBP. 如果您开具发票的订单是欧元，CSP会要求您输入欧元到英镑的汇率.
请知道发票的币种应该和PO的币种一致.
9. How are payment due dates calculated?
付款截止日期是根据Coupa供应商门户网站上的发票提交日期计算的. 澳门第一赌城在线娱乐将提交日期作为付款计算的起点, rather than the date stated on the invoice document itself. 这种方法确保准确和及时的付款处理，与澳门第一赌城在线娱乐的内部系统保持一致.
10. How do I submit a credit note through CSP?
Please click here 学习如何为已批准/待批准的发票和 click here to learn how to create credit note for disputed invoices.
11. 如何通过供应商可操作通知(SAN)提交信用通知单?
Please click here to learn how to submit credit notes for disputed invoices via SAN, which is our naming for email notification for invoices.
12. Can I submit a rebate kind of credit note through CSP?
No, you can not. CSP does not allow to submit this kind of credit notes. Please contact AstraZeneca Finance Direct helpdesk at FinanceDirectEMEA@hkange.net (for Europe) and FinanceDirectAmericas@hkange.net (for North America), 向他们提供澳门在线赌城娱乐实体的账单信息，以及退税信贷票据所指的PO/POs, 服务台会告诉你到哪里去寄信用卡.
13. How do I add more users to my CSP account?
Please click here to learn how to add additional users to your CSP account.
Contact us:
Finance Direct Helpdesk
一般发票查询和有争议的发票问题应联系财务直接帮助台.
You have two ways of getting support from Helpdesk:
- Raise your ticket via the AZ Supplier Support Portal. To get access, complete the registration form (not applicable for Alexion suppliers).
- Contact the team via email:
- EMEA: financedirectemea@hkange.net
- NAM/LATAM: financedirectamericas@hkange.net
- APAC: financedirect.apac@hkange.net
Company data and bank details changes
如果您更改了您的公司数据或您的Coupa供应商门户网站帐户中的银行详细信息, it will not be automatically reflected on AstraZeneca side. 如需更改银行详细信息，请与相应的财务直接服务台团队联系，并在不可编辑的PDF格式的正式文件中提及您的新银行详细信息, e.g. company letterhead, bank letter. 请在“澳门在线赌城娱乐”部分的第一栏中找到财务直接帮助台的联系方式.
Coupa e-invoicing support
如有以下问题，请与GBCS供应商支持部门联系:
- 通过Coupa供应商门户网站向澳门在线赌城娱乐上传发票和信用票据时出现的技术问题
- Coupa Supplier Portal invitations and connection requests
- cXML punchout / PO / Invoice Integrations